Homepage About CD Services About Our Store CDS Customer No's Payment & Shipping Postage Rates Contact CDS

PRIVACY STATEMENT

C & D Compact Disc Services are totally committed to respecting and protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with.  The purpose of this statement is to set out how we use any personal information that we may obtain from you.

DATA PROTECTION ACT 1988 [‘THE ACT’]

  We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.

USE AND COLLECTION OF PERSONAL INFORMATION

You don’t need to register to use our web-site, registering (setting up and account) is entirely optional.

We will only use information that you provide to service your orders and contact you with offers, news and information that we believe will be on interest to you.

We never pass customer details on to a third party and only use the information as necessitates:  

• To register you in our system database and to administer it.

• For assessment and analysis, e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.

If you do not want us to use data in this way please email subs@cd-services.com to opt out.

• If we are under a legal duty to disclose or share your personal data in order to comply with or meet any legal obligation.

COMPLIANCE: We are fully complaint to PCI (DSS) as mandated by Visa, Mastercard and any other Card schemes accepted.

SECURITY

Other than data you disclose when securely placing an order in the online store (some of which we do not get access to), any personal data we do hold about you (the customer) is not available to view online.

In the interest of total security, all our customer data is held on a local stand-alone server that is NOT accessible via the Internet. As such, only we, the owners of the business, can view and manage that data, including making any required changes / updates you authorise to your personal information held there.

Any changes you wish to make can be given to us by whichever method you feel comfortable with, but we strongly recommend that any more sensitive data should always be given over the phone.

As stated above, we endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes.

Your information will not be shared with any third parties for such purposes.

You may opt out of receiving information from us by e-mailing subs@cd-services.com or by post.

You can also do this by telephoning us on +44 01382 776595.

GENERAL

You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10.  Any request should be sent to:

C & D Compact Disc Services, 40/42 Brantwood Avenue, Dundee DD3 6EW

COOKIES

Our website does not use cookies.

Statement Date: 30th November 2022