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These Terms & Conditions form the basis on which you can visit us and our website.

Please read them carefully as they contain important information.

General Terms & Conditions: This site www.cdservices.com is owned and operated by C & D Compact Disc Services, 40/42 Brantwood Avenue, Dundee DD3 6EW, UK.

If you have any queries about these Terms & Conditions or if you have any comments or complaints on or about our website, you can contact us at info@cd-services.com or by telephone us on +44 01382 776595.


Unless you are a Fully Registered CDS Customer, we must receive payment of the whole of the price for the goods that you order and shipping charges before your order can be accepted. Payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted by us only when the goods are dispatched. Only at this point is a legally binding contract created between us.


To enable us to process your order, you will need to provide us with your e-mail address.

All on-line customer orders are automatically confirmed by our website.

All other customer order confirmations are manually notified to you by e-mail as soon as possible to confirm receipt of your order and to confirm the details of it.

For the avoidance of doubt, this correspondence does not constitute a contract between us.


All rights, including copyright, in this website are owned by or licensed to C & D Compact Disc Services. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal non-commercial use, is prohibited without our permission.

You cannot modify, distribute or re post anything on this website for any purpose.


We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been described accurately.

However, orders will only be processed if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only.


We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.


All orders are subject to acceptance and availability. If the goods you have ordered are not available from stock, we will order them for you. We will contact you by e-mail or phone (if you have given us details) should there be any issue with supply. You will have the option either to wait until the item is available or to cancel your order.


You are able to correct errors on your order up to the point on which you click on the “Order” button in the checkout during the final stage of the ordering process.


The prices payable for goods that you order are as set out on our website. Where applicable, prices are shown with VAT (inc) and without VAT (exc) and calculated at the current UK rates.

These are correct at the time of entering the information.

All UK mainland orders will use the (inc) VAT figure in the final order calculation.

All UK VAT exempt orders will use the (exc) VAT figure in the order calculation.

Where it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, and offer to sell you the goods of the specification and description at the price stated in the email and will state in the email the period for which the offer or the price remains valid.


Unless you are a Fully Registered Customer, on-line order payments will be automatically taken upon receipt of your order from your credit or debit card or PayPal account.

Fully Registered Customers with have their payment charged at the point of preparing to ship. 

We accept no liability if a delivery is delayed because you did not give us the correct payment details.

If it is not possible to obtain full payment for the goods from you, then we can refuse to process your order and/or suspend any further deliveries to you. This does not affect any other rights we may have.


Delivery charges vary according to the order type value and quantity of goods ordered and to the country goods are shipped.


11.1 Our delivery charges are calculated automatically by the website depending on country and weight of item.

11.2 We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). In any event, we will aim to deliver your goods within 30 days from the day after the day we received your order.

If delivery is delayed beyond this time, we will contact you and either agree a mutually acceptable alternative date, or offer an alternative title or a full refund.

11.3 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.


Risk of damage to or loss of the goods passes to you at the time of delivery to you.

If you choose to use your own courier then the risk passes to you as soon as the goods are handed to your courier. You will only own the goods once they have been successfully delivered.


13.1 Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 SI 2013/3134 you have the legal right to cancel your website order up to 14 calendar days after the day on which you receive your goods (with the exception of any Special Order made by you). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.

13.2 Should you wish to cancel your order you can notify us in writing by any durable medium (for example letter sent by post, or e-mail). Alternatively you can telephone us on 01382 776595.

13.3 You cannot cancel your contract if the goods you have requested are not normally stocked by our company and offered on our website and therefore have to be specially ordered in for you)

Obviously this does not apply if the goods are deemed to be faulty.

13.4 If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery, you should not unpack the goods when they are received by you and you must return the goods back to us at our contact address at your own cost and risk as soon as possible.

13.5 Once you have notified us that you are cancelling your contract, and we have either received the goods back or, if earlier, received evidence that you have sent the goods back, we will refund any sum debited by us from your credit or debit card within 14 calendar days.

13.6 We may make a deduction from your refund for any loss in the value of the goods supplied if the loss is the result of unnecessary handling by you (for example using the goods prior to cancellation)


14.1 We reserve the right not to process your order if:

14.1.1 We find the item is now unavailable or the cost of supplying has increased.

14.1.2 We do not deliver to your area.

14.1.3 One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

14.2 If we do not process your order for the above reasons, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit/debit card as soon as possible, but in any event within 14 days.


15.1 Unless agreed otherwise, if you do not receive goods ordered by you within 30 days of the date on which you ordered them and decide to cancel the order rather than re-arrange delivery (in accordance with clause 11), we will provide you with a full refund.

15.2 We are only responsible for losses that are a natural, foreseeable consequence of our breach of these Terms & Conditions. We do not accept liability if we are prevented or delayed from complying with our obligations set out in these Terms & Conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control.

15.3 Furthermore, we do not accept liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues or business interruption.

15.4 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. Certain national laws may prohibit the importation or exportation of certain of our goods to you. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

15.5 Notwithstanding the foregoing, nothing in these Terms  & Conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence. You have certain rights as a consumer including legal rights (e.g. under the Sale of Goods Act 1979 (as amended) relating to faulty and/or inaccurately described goods.


Unless otherwise expressly stated in these Terms & Conditions, all notices from you to us must be in writing and sent to our contact address at (40/42 Brantwood Avenue, Dundee DD5 1PS) and all general notices from us to you will posted on our website from time to time. In the case of personal notices, these will be emailed to you (providing you have given us a valid email address) or posted to you.


We reserve the right to change these Terms & Conditions from time to time and you should look through them as often as possible.


This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of Great Britain. All contracts are concluded in English.


If any part of these Terms & Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.


You acknowledge and agree to be bound by the terms of our Privacy Policy.


Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.


All cancellations must be made in writing to: C & D COMPACT DISC SERVICES, 40/42 BRANTWOOD AVENUE, DUNDEE, DD3 6EW United Kingdom.

Telephone: +44 01382 776595

Email: orders@cd-services.com